Domeshells Australia Returns Policy
We strive to maintain a great customer experience.
Digital Products
Our downloadable digital products are by subscription for a lifetime.
We ask that you choose carefully, as we only refund digital products in exceptional circumstances. Under normal conditions, we do not refund digital products.
Physical Products
Defective Products
We will replace any defective physical product without cost to you.
If you receive a damaged product:
Take photos immediately
Send the photos to us with an explanation of the situation
Once we have confirmed, return the product to our sender address
If we determine it is faulty or damaged by others (and not you), we will replace the goods at no cost to you.